Return and Exchange Policy

We want you to love your purchase. If you are not satisfied, here’s how we can help:

• Eligibility: Returns are accepted within 7 days of delivery. Items must be unused, undamaged, and in original packaging.

• Non-Returnable Items: Sale items, customized products, or gift cards are non-returnable.

• Process:

  • 01. Email us at vestigia.work@gmail.com with your order number and reason for return.

  • 02. We’ll share return instructions and address.

  • 03. Once we receive and inspect the item, we’ll process your refund or exchange.

• Cost: Return shipping costs are borne by the customer unless the product is defective or incorrect.

• Refund Timeline: Refunds are processed within 7–14 working days to the original payment method.